The customer was purchasing a chassis from a domestic supplier. The design was poor, the doors did not open completely, and the quality was poor. The customer was also having delivery problems. However, because of customer commitments, they could not switch to a different chassis.
CP Technologies provided a chassis that looked the same but worked. The quality of the metal work was significantly better, the doors opened all the way, and the chassis had a much better look and finish. Not rocket science, but this simple chassis allowed the customer to keep several major customers.